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VMA manage all aspects of timeliness, cost, quality and customer service for Investigations Suppliers.
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VMA instruct quality Suppliers on a consistent basis; faster and more efficiently than traditional models.
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Transparency and trust are at the centre of the VMA service offering.
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Insurers will have access to real time reporting to monitor performance.
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Insurers will have greater certainty and predictability around cost, which is traditionally difficult to track & trend.
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Reduced need for administrative tasks, enabling greater focus on Customers.
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VMA ensures that industry standards of professionalism, performance and expertise are continually aligned with Insurer’s expectations.